← Changelog

Introducing Stripe and Paddle customer panels

SupportWire surfaces Stripe and Paddle billing status, MRR, and recent transactions in the conversation sidebar. Connect with an API key — no OAuth required.

Published
Summarize with

Agents no longer leave the SupportWire inbox to check whether a customer is current, past-due, or still on a trial.

Stripe and Paddle now surface a customer panel in every conversation sidebar. Once connected (API key for Stripe, same pattern for Paddle), SupportWire matches the customer and shows:

  • Current plan / subscription status
  • Monthly MRR when it is greater than zero
  • Recent charges and refunds
  • One-click actions where the provider supports them

Connect takes seconds. The same logos and visual language used on the Integrations page appear in the sidebar so the panel feels native, not bolted on.

Also in this update

  • FeatureOS OAuth now uses a same-origin proxy and cleans up revoked tokens on reconnect
  • Salesforce “Create Contact” appears when a customer has no linked contact yet
  • Knowledge Capture settings layout no longer overflows on narrow rows
  • Integrations index no longer 500s for orgs that have never connected Stripe