Same tickets for less money, or the same budget for more tickets. Modeled from published rates.
Quick start
Your stack
From stack
0% stays on Intercom. 100% replaces it. 50% is a staged cutover.
Method
How we model this.
Published rates only.
Current spend is the list-price stack for those seats and tickets. SupportWire is One: $19 a seat, 50 resolutions included, then $0.49. No custom quote, no hidden multiplier.
A blend, not a boast.
Blended spend is the current bill times the share you keep, plus the SupportWire bill times the share you move. Savings cannot go below zero. If the modeled stack is already cheaper, the number stays at zero.
Your contract will differ.
Annual discounts, unused seats, taxes, and sales-gated SKUs are not in this meter. Treat it as a planning number, then confirm the other vendor on their site.
Rates
AI, line by line.
Frequently asked
Savings, answered.
Pick a stack, seats, monthly tickets, and the share of work you move to SupportWire. We model the current published bill, the SupportWire One bill for the same inputs, then blend them by that share. Cost view holds ticket volume still. Tickets view holds the current budget still.
It is not a typed-in invoice. It is the list-price stack for your seats and tickets: Intercom Advanced plus Fin, Zendesk Suite Team plus committed automated resolutions, Freshdesk Pro plus Freddy session packs, or the cheapest Gorgias ticket plan plus AI Agent overage. Real contracts discount, and add-ons change the number.
Cost keeps ticket volume the same and shows how much less you spend. Tickets keeps the current monthly budget the same and shows how many more tickets that money covers at the blended cost per ticket.
One is $19 per seat per month. The first 50 AI resolutions each month are included, then $0.49 each. No Copilot SKU, no per-ticket helpdesk meter.
Honest list prices from our comparison pages, not a custom quote. Taxes, annual discounts, unused seats, and sales-gated SKUs are out of scope. Verify the other vendor on their pricing page before you cancel anything.
Updated August 2026