engineering
Giving Kal hands: how we built Data Connectors
Kal could talk. It couldn't act. Here's how we gave SupportWire's agent outbound API calls without handing it the keys — templates, three namespaces, and a trust boundary that does the real work.
by Rashim R B
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All these articles, written by the team that builds SupportWire. New to the terms? Start with the Dossier. Then actually use the thing.