Resolve or assign from a push banner, an in-app notification feed with mentions, translation, server reminders, and priority and tags in the inbox.
A new ticket lands while your phone is locked. Now you can deal with it right there.
Push notifications. Banners have Resolve and Assign to me buttons, so you can close or claim a conversation without opening the app. The app icon badge now follows your unread count.
Notification feed. A new feed in the app collects your notifications and mentions in one place. Open it from the organization menu.
Inbox control.
- Priority and tags show up in the list and the conversation header.
- Set priority and tags from the conversation menu, and filter the inbox by priority, tag, or issue type.
- Issue type is shown on each conversation.
Messages and reminders.
- Translate any message you receive, right from its menu.
- Reminders are now saved on the server, so they match what you set on the web.
Under the hood. A damaged local cache now rebuilds itself instead of stopping the app from opening, and the organization and ratings screens show an error when a load fails instead of staying blank.