Add up what you spend on support today, set how much AI takes off your plate, and see what you free up and where it can go.

In-house support team

Salaries, benefits, and overhead for the people on your team.

Outsourced support

What you pay agencies or BPOs to handle tickets for you.

Tooling & software

Helpdesk, live chat, and other support tools you pay for.

Everything else

Any other support spend not covered above.

How much of your labor spend AI offsets 60%

The share of team and outsourced cost AI absorbs as it resolves your repetitive tickets. Tooling and other spend stay put.

Budget freed per year

$396,000

$33,000/mo from $55,000/mo of labor spend

Where the freed budget goes

CX & conversation design

40% of freed budget

$158,400/yr

Knowledge management

35% of freed budget

$138,600/yr

New AI-era roles

25% of freed budget

$99,000/yr

New monthly support run-rate

$30,000

Down from $63,000/mo today.

More tools

Keep going.

Cost with SupportWire versus Intercom Fin, plus annual savings.

Plot involvement and resolution against the benchmarks for good automation.

Find where your team sits between Stalled and Scaled in 8 questions.

Resolve more support,for far less.