Introducing demo mode
A fully scripted playground for showing SupportWire to your team: watermark, simulator, presets, and dark mode toggle.
Demo mode drops you into a fully populated workspace without touching your real data. Scripted conversations play out in real time through a simulator, knowledge store entries are pre-loaded, and a watermark on every screen makes clear that nothing here is live.
Presets let you jump straight to a specific scenario (a long conversation, a bot-heavy thread, an angry customer, an import in progress), so you can walk a prospect or a new teammate through the exact flow you want them to see. A dark mode toggle lives in the top right so you can switch themes on the fly.
Also in this update
- Demo data was enriched with longer conversation threads for release testing
- A new "screenshot presets" data attribute makes it possible to trigger specific demo states from a URL
- The simulator, notes, and knowledge base all read from the same demo dataset so everything stays consistent across panes