Day one support. A customer support AI agent that reads your docs and writes the first reply. A 14-day trial, no card, to get live. The stack new products start on and stay on.
Built for new products
Ship the product. We bring the support.
Live chat, an AI agent, a 14-day trial with no card, and pricing that does not punish a good launch. The four reasons new products start with us and never leave.
Live chat
Live chat. Five minutes. Live.
Drop one line of code. Open for business. The widget is fast, dark-mode aware, and shaped to look like part of your product. Not a sticker stuck on top.
AI agent
A customer support AI agent on day one.
Kal reads your knowledge base, drafts the first reply, cites the article, and routes the rest. The kind of AI agent for customer support most teams pay extra for. Yours from day one of the trial.
Pricing
Live on day one, no card.
Start with a 14-day trial, no card. Get live the day you ship, extend the trial as you complete onboarding, and pick a paid plan when it earns its place. Honest pricing, not a sales funnel that traps you the day traffic shows up.
Scale
Pricing that does not punish growth.
Honest per-seat pricing at a fraction of Intercom. AI resolutions include 50 free a month, then bill at $0.49 each, half of Fin's $0.99, and only when Kal closes the ticket. Drafting, summaries, and Copilot stay free.
Launch tomorrow.
Support starts today.
A live chat widget and an AI agent, set up before your launch tweet has likes. No card to start. The stack you wish you had on the last product.
The AI agent
A customer support AI agent that ships with your product.
Most teams launching a new product cannot hire a support team on day one. The customer support AI agent fills the gap. Kal reads your knowledge base, drafts the first reply, cites the article it pulled from, and hands off the rest to your inbox with full context.
The good AI agents for customer support do three things: cite every answer, stay inside the scope you set, and never hallucinate a feature you did not ship. Kal does all three. The bad ones bill per resolution and call it innovation. We do not do that.
From day one of the trial. From your first user. Read more about Kal →
Versus the field
Live chat AI agent. Without the per-answer tax.
The new wave of live chat AI agents bills you the day they answer a ticket. Intercom Fin charges $0.99 per resolution. We charge $0.49 — exactly half — and only when Kal closes the ticket. Drafting and Copilot stay free. Per-seat at a fraction of Intercom on top.
Long version: Intercom vs SupportWire · All alternatives
Launch playbook
Three steps. One launch.
Snippet. Docs. Open. Most teams ship live chat and an AI agent before lunch on launch day.
Drop the snippet.
One script tag. The widget is live. Five minutes from signup to a real chat with a real customer. No solutions engineer assigned to your account.
Plug in your docs.
Point Kal at the knowledge base, the README, the half-written Notion page. The AI agent indexes everything in under an hour and starts citing answers from the source.
Open for business.
Set tone with three sample replies. Pick the topics Kal owns and the ones it routes. Flip on auto-resolve. Watch the inbox handle itself while you ship the next thing.
Where new products
start their support.
The live chat platform you wish was the default. Now it is.
FAQ
The questions every founder asks.
Written by the team that built it. Sales fluff not included.
Three reasons. No card to start: a 14-day trial gets you live the day you ship, extendable as you complete onboarding. An AI agent on day one: Kal drafts replies and closes repeat questions before you hire your first support person, with 50 free resolutions monthly, then $0.49 each. Honest per-seat pricing: a fraction of Intercom, and $0.49 AI resolutions stay half of Fin even at scale.
A customer support AI agent is software that reads a customer message, finds the right answer in your docs, and either replies on its own or hands off to a human with full context. The good ones cite their sources. The bad ones hallucinate. SupportWire ships with Kal, an AI agent that cites every reply and routes anything outside its scope to your team.
Same job, different bill. Fin charges $0.99 per resolution. Kal includes 50 resolutions a month, then bills $0.49 each — exactly half. You only pay when Kal closes the ticket; nothing for handoffs, nothing for drafting, nothing for Copilot. And the seat price stays honest: $19 per seat per month. Long version: Intercom vs SupportWire.
No. Start with a 14-day trial, no card required. There is no free plan: when the trial ends, pick the One plan at $19 per seat per month, with unlimited free lite seats. Full pricing →
Five minutes. One script tag in your <head>. The widget renders. Type a message into your own product. The first chat lands in your inbox. Plug in docs and the AI agent joins inside an hour.
Yes. The widget is engineered for a Product Hunt #1 day. The AI agent absorbs the repeatable. The pricing does not punish you for the traffic. You only pay $0.49 when Kal closes a ticket. Most teams add a teammate seat the week after launch. The bill barely moves.
Updated June 2026
Ship the product. We bring the support.
14-day trial. No card. Live chat and an AI agent ready before your launch tweet.