Drop the snippet
One script tag and the widget is live. Five minutes from signup to a real chat with a real customer. No solutions engineer assigned to your account.
Use case
Snippet in. Docs in. Kal drafts the first reply from what you wrote. 14-day trial, no card.
5 min
Signup to first chat live
$0
To start. 14-day trial, no card.
1
AI agent on every plan
100%
Replies cite a source
Built for new products
Ship the product.
We bring the support.
Live chat, an AI agent, a trial with no card, and pricing that does not punish a good launch.
Live chat, five minutes
One line of code and you are open for business. Fast, dark-mode aware, shaped like part of your product.
An AI agent on day one
Kal reads your docs, drafts the first reply, cites the article, and routes what it cannot close.
No card to get live
A 14-day trial gets you answering on launch day. Pick a plan when the product earns it.
Growth does not raise the tax
$19 per seat. 50 AI resolutions free each month, then $0.49 each, half of Fin at $0.99.
The AI agent
Kal ships with the product.
Most teams launching a new product cannot hire a support team on day one. The customer support AI agent fills the gap. Kal reads your Knowledge Store, drafts the first reply, cites the source it pulled from, and hands the rest to your inbox with full context.
The good AI agents for customer support do three things: cite every answer, stay inside the scope you set, and never invent a feature you did not ship. Kal does all three. The bad ones bill per resolution and call it innovation. We do not do that.
From day one of the trial. From your first user. Read more about Kal.
Versus the field
Launch traffic.
No per-answer tax.
Intercom Fin charges $0.99 per resolution. We charge $0.49, exactly half, and only when Kal closes the ticket. Drafting and Copilot stay free.
SupportWire Most others
Get live without a card Day one 14-day trial Intercom
Customer support AI agent $0.49 per resolution $0.99 per resolution Intercom Fin
Per-seat price Fraction of Intercom Full price LiveChat, Intercom
Setup time Five minutes Onboarding call Most enterprise tools
Brand-shaped widget Yes Sticker on top Most chat tools
AI cites every reply Yes Optional Most chatbots
Long version: Intercom vs SupportWire · All alternatives · Every use case
Launch playbook
Three steps.
One launch.
Snippet. Docs. Open. Most teams ship live chat and an AI agent before lunch on launch day.
Plug in your docs
Point Kal at the Knowledge Store: your help articles, the README, the half-written Notion page. It indexes every source in under an hour and cites the one it answered from.
Open for business
Set tone with three sample replies. Pick the topics Kal owns and the ones it routes. Flip on auto-resolve and ship the next thing.
FAQ
The questions every founder asks.
Three reasons. No card to start: a 14-day trial gets you live the day you ship, extendable as you complete onboarding. An AI agent on day one: Kal drafts replies and closes repeat questions before you hire your first support person, with 50 free resolutions monthly, then $0.49 each. Honest per-seat pricing: a fraction of Intercom, and $0.49 AI resolutions stay half of Fin even at scale.
A customer support AI agent is software that reads a customer message, finds the right answer in your docs, and either replies on its own or hands off to a human with full context. The good ones cite their sources. The bad ones hallucinate. SupportWire ships with Kal, an AI agent that cites every reply and routes anything outside its scope to your team.
Same job, different bill. Fin charges $0.99 per resolution. Kal includes 50 resolutions a month, then bills $0.49 each, exactly half. You only pay when Kal closes the ticket; nothing for handoffs, nothing for drafting, nothing for Copilot. And the seat price stays honest: $19 per seat per month. Long version: Intercom vs SupportWire.
No. Start with a 14-day trial, no card required. There is no free plan: when the trial ends, pick the One plan at $19 per seat per month, with unlimited free lite seats. Full pricing →
Five minutes. One script tag in your <head>. The widget renders. Type a message into your own product. The first chat lands in your inbox. Plug in docs and the AI agent joins inside an hour.
Yes. The widget is engineered for a Product Hunt #1 day. The AI agent absorbs the repeatable. The pricing does not punish you for the traffic. You only pay $0.49 when Kal closes a ticket. Most teams add a teammate seat the week after launch. The bill barely moves.
Updated June 2026