Copy-paste email template for a price-driven cancellation, offering a discount before the customer leaves your service.
Hi {{first_name}},
Saw you started a cancellation on {{plan_name}}. Before you go, would {{discount_offer}} for the next {{discount_duration}} change the math?
If yes, hit reply and I'll apply it directly. No need to do anything in the dashboard.
If you're set on cancelling, no hard feelings, just say so and I'll process it.
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