Copy-paste email template responding to a prospect asking for a discount, with the conditions you can offer.

Pre-sales & qualification

Channels: email

Hi {{first_name}},

Honest about what we can offer:

- 10% for annual upfront payment (standard)
- Additional 5% for 2-year commitment
- {{volume_discount}} for {{volume_threshold}}+ seats

Beyond that, we hold the line, partly because we want our customers paying the same prices.

If the published price still doesn't fit your budget, tell me what you can do and I'll see if a different plan or scope can match.

{{agent_name}}

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