Copy-paste email template offering a subscription pause when a customer is cancelling temporarily.
Hi {{first_name}},
If this is temporary, slowdown, project gap, summer holiday, you can pause instead of cancelling. Pauses are free for up to {{max_pause_months}} months.
Your data stays put. Reactivate any time and pick up exactly where you left off.
Pause from {{pause_url}} or reply and I'll do it for you.
{{agent_name}}Related templates