Copy-paste first failed payment notice when a card declines on auto-renewal. Critical for small business subscription customer support.

Billing & payment

Channels: email

Hi {{first_name}},

Heads up, your last payment for {{plan_name}} ({{amount}}) didn't go through. The card on file was {{decline_reason}}.

To keep your account active, update your payment method here: {{billing_url}}

We'll retry automatically in {{retry_window}}. No action needed if you've already updated it.

{{agent_name}}

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