# SupportWire

> Cite the source. Close the repeat. $0.49 when it closes.

Resolution is the job. SupportWire pairs an AI support agent (Kal) with a shared inbox. SupportWire charges $19 per seat per month, with unlimited free lite seats, plus $0.49 per AI resolution after the first 50 free each month, half of Intercom Fin's $0.99 per resolution, with a 14-day trial, no card, and no sales call. The pages below link to clean Markdown written for AI agents.

## Key pages
- [SupportWire: customer support AI agent with live chat built in](https://supportwire.ai/index.md): SupportWire is Kal plus a shared inbox: cite the source, close the repeat. $19 per seat, $0.49 per AI resolution after the first 50 (half of Intercom Fin).
- [SupportWire pricing](https://supportwire.ai/pricing.md): One plan: $19 per seat per month, unlimited free lite seats, 50 AI resolutions included monthly then $0.49 each. Scale is usage-based for larger teams, contact us.
- [Kal: the customer support AI agent you control](https://supportwire.ai/ai.md): Kal is SupportWire's AI support agent: drafts replies in your voice, resolves repetitive tickets, cites its sources on every answer, and stays inside the scope you set. 50 free resolutions monthly, then $0.49 each, half of Fin.
- [SupportWire features](https://supportwire.ai/features.md): Kal AI agent, shared inbox and routing, Knowledge Store, multi-channel chat/email/forms, team collaboration, developer API/webhooks, and GDPR-grade security, in one platform.
- [SupportWire MCP server: run customer support from Claude and ChatGPT](https://supportwire.ai/mcp.md): SupportWire's customer support MCP server lets Claude, ChatGPT, Cursor, and VS Code run your live chat support inbox over OAuth: 36 tools for conversations, messages, notes, customers, segments, tasks, team, and settings. Remote endpoint: https://mcp.supportwire.ai/mcp.
- [Intercom vs SupportWire](https://supportwire.ai/intercom-vs-supportwire.md): Intercom seats plus Fin at $0.99/resolution from the first one, even assumed exits. SupportWire: $19/seat, Kal $0.49 after 50 free/mo. Never charged when Kal hands off. (Verified intercom.com + supportwire.ai, 11 July 2026, US/USD.)
- [SupportWire FAQ](https://supportwire.ai/faq.md): Common questions about SupportWire pricing, the Kal AI agent, migration from Intercom, data privacy, setup time, and supported channels.
- [Parahelp vs SupportWire](https://supportwire.ai/parahelp-vs-supportwire.md): Parahelp is a sales-gated AI layer on Intercom or Zendesk. SupportWire is a full platform: $19 per seat per month plus $0.49 per AI resolution after 50 free.
- [SupportWire: the Parahelp alternative](https://supportwire.ai/parahelp-alternative.md): SupportWire is the self-serve Parahelp alternative: full platform, not a bolt-on. $19 per seat per month plus $0.49 per AI resolution after 50 free.
- [Parahelp pricing explained](https://supportwire.ai/parahelp-pricing-explained.md): Parahelp pricing is sales-gated and unpublished. SupportWire publishes $19 per seat per month plus $0.49 per AI resolution after 50 free.
- [Crisp vs SupportWire](https://supportwire.ai/crisp-vs-supportwire.md): Crisp bills per workspace with Hugo AI credit buckets; real features sit on $295 Plus. SupportWire: $19/seat, AI $0.49 after 50 free.
- [Freshdesk vs SupportWire](https://supportwire.ai/freshdesk-vs-supportwire.md): Freddy AI Agent is on every Freshdesk plan, but its 500 free sessions are one-time, then $49/100. Copilot is $29/agent on Pro+. SupportWire: $19/seat, AI $0.49 after 50 free monthly. No native phone on SupportWire.
- [Gorgias vs SupportWire](https://supportwire.ai/gorgias-vs-supportwire.md): SupportWire is the per-seat Gorgias alternative for software teams. Gorgias bills per billable ticket (Starter $40 / Basic $77 / Pro $471 / Advanced $1,227 a month), so the bill climbs with volume, and its Automate AI adds $1.50 per extra interaction. SupportWire is $19 per seat with unlimited tickets and AI billed $0.49 only when a ticket is resolved.
- [Help Scout vs SupportWire](https://supportwire.ai/helpscout-vs-supportwire.md): Help Scout $25/$45/$75 seats; integrations and SSO gated; AI $0.75/resolution. SupportWire $19/seat + $0.49 AI after 50 free. Neither has native phone.
- [Zendesk vs SupportWire](https://supportwire.ai/zendesk-vs-supportwire.md): Zendesk Suite Team $55, Pro $115, Copilot $50/agent, AI $1.50-$2.00/resolution, audit logs sales-gated. SupportWire: $19/seat, AI $0.49 after 50 free.
- [Switch to SupportWire](https://supportwire.ai/switch.md): Move from Intercom, Zendesk, Crisp, or Help Scout to SupportWire in under 24 hours. We migrate conversations, contacts, saved replies, and help docs for free.
- [SupportWire alternatives and comparisons](https://supportwire.ai/alternatives.md): Side-by-side comparisons of SupportWire vs Intercom, Zendesk, Crisp, Freshdesk, Parahelp, Help Scout, LiveChat, and Tawk on pricing and $0.49 AI resolutions.
- [Compare support platforms](https://supportwire.ai/compare.md): Compare Intercom, Zendesk, Crisp, Help Scout, LiveChat, Tawk, and Parahelp against SupportWire on pricing, AI at $0.49 per resolution, and 22 features.
- [The AI support agent playbook for small teams](https://supportwire.ai/ai-support-agent-playbook.md): An ungated playbook for teams of one to twenty: reduce support ticket volume with an AI agent in three parts (launch, evaluate, scale), with free CSV templates.
- [AI helpdesk software: what to look for before you buy](https://supportwire.ai/ai-helpdesk-software.md): An ungated buyer guide: what makes a helpdesk AI-native instead of a ticket queue with a bot bolted on, six tests to tell them apart, and Intercom vs SupportWire pricing.

## Explore
- [Blog](https://supportwire.ai/blog): Guides and writing on customer support, AI agents, and switching tools.
- [Changelog](https://supportwire.ai/changelog): What shipped, when.
- [Customers](https://supportwire.ai/customers): Who uses SupportWire.
- [Contact](https://supportwire.ai/contact): Talk to the team.

## Get started
- [Sign up](https://app.supportwire.ai/signup): Start free trial, no card required.
- [Sign in](https://app.supportwire.ai/login)